To qualify for your next refill, you must complete a few requirements before your prescription can be renewed.
For each refill, please complete the following:
To check your current status and see what’s left to complete, tap the medication card on your home screen. Keep in mind that only achievements of the past 30 days are taken into account.
The 9amHealth educational journeys are designed to support long-term success through self-guided weekly modules that help you build sustainable lifestyle habits alongside your medication treatment. Completing 2 modules is required for each refill period. Keep in mind that a module expires after 30 days, and new modules of the Healthy Weight Journey unlock 7 days after completion. Once you have completed all your available modules, 2 program activities are counted instead.
Medications can help with weight management, but studies show that long-term weight loss is most successful when combined with sustainable lifestyle changes. So engage with your program consistently. That’s why we ask you to engage with your program consistently. This includes, for example, completing open tasks, scheduling virtual meetings, reviewing articles, and interacting with your Care Team.
Program activities are:
The refill check-in is a short survey available as a task on your home screen. It helps your Care Team evaluate how you’re doing on your current dose and whether any adjustments may be needed.
The refill check-in becomes available 13 days before your refill is due.
If your GLP-1 prescription is managed by a provider outside of 9amHealth, you are not required to:
Your outside provider is responsible for ensuring safe prescribing and ongoing monitoring.
Up-to-date lab work helps your Care Team monitor your health, track your progress, and ensure your treatment plan and medications remain safe and effective. Your Care Team will let you know in advance when lab work is required. Labs may need to be repeated every 3,6, or 12 months, depending on the test and your health.