This app feature becomes available in January 2026.
Your Consistency Score is based on your interactions with your health management tools on the 9amHealth app. It reflects how often you log key activities, such as weighing yourself, tracking your blood sugar level, or checking in with your Care Team.
Your 9amHealth app profile tracks your Consistency Score, making it easier to see your progress and reach your health goals.
You can find your Consistency Score by opening the 9amHealth app and logging in with your email address and password. Visit your profile to see your Consistency Score, along with your account details.
Centered on your goals, your Consistency Score will track your Healthy Weight Journey or Diabetes Journey, offering specific guidance tailored to your needs.
These requirements are designed to help you stay on track without disrupting your daily routine. Here’s an overview of how you can maintain your Consistency Score:
Weight Tracking
Track and log your weight consistently. Use the connected scale we’ve sent you to update your weigh-ins with the 9amHealth app and Care Team automatically.
Diabetes Tracking
Track and log your vitals consistently. These include blood glucose, blood pressure, daily steps, and waist circumference.
Program Interactions
Engage with your program consistently. This includes completing open tasks, getting your labs done, scheduling virtual meetings, reviewing curated articles, scanning your plate with Meal Insights, and chat interactions with your Care Team.
How can I maintain a high Consistency Score?
Your score is calculated based on your activity over the past 30 days. That means it can go up or down as your engagement changes, so don’t worry if it fluctuates. A high score means you’re regularly engaging with your program. Your score is based on a 100-point system across three areas:
Vitals tracking: For members on the "Diabetes Journey," each tracked vital number (weight, blood glucose, blood pressure, daily steps, and waist circumference) is worth 10 points every 30 days.
To reach and maintain a high score, aim for steady activity in each category. Weighing yourself weekly and finishing four program interactions within 30 days will ensure your score is strong. Consistency is what matters most, not perfection.
What happens when my score is low?
You can interpret a lower score as an opportunity to reconnect with the Care Team and engage to stay on top of your health goals. Staying engaged helps ensure you get the maximum benefits from the program. In some cases, your score may be part of your health plan’s requirements and linked to specific benefits, such as medication refills. Staying engaged helps ensure everything runs smoothly.
Do you have more questions about your Consistency Score? The 9amHealth Care Team is here to answer any questions and help you navigate your program with confidence and success.