Where to find your latest prescription information

If you're looking for details about your medication, the label on your medication bottle or package is the primary source. It typically includes all the key prescription details you might need.

Image: Sample Prescription Label 

Here is the key information that we require to be visible on your photo.

We need to verify that the prescription belongs to you. Make sure your name is clearly readable and matches your account information.

This is the most critical information. We need to see both the medication name (e.g., "Lisinopril") and the dosage strength (e.g., "10mg"). This ensures we process the correct medication.

We need this to verify your dose correctly based on the amount injected and the concentration prescribed.

This may also be labeled as "Date Filled", "Filled On", "Dispensed Date", or just “Date”. We need this to verify your prescription is current and valid.

Alternative options

If, for some reason, you are missing your latest prescription label, here are some alternative places to check:

Pharmacy receipts or printouts


Any paperwork from your pharmacy visit often contains prescription information, including receipts or instruction sheets provided with your medication.

Doctor's notes or visit summaries

Documentation from your appointments may include prescription details. Check any paperwork or summaries you received after your visit.

Medication packaging


The original box or packaging may have stickers or labels with prescription information attached.

Patient portals and health apps


Check your healthcare provider's online portal or pharmacy apps. Most store your prescription history and details digitally.

Digital notifications


Review text messages or emails from your pharmacy. These often contain prescription information when medications are filled or ready for pickup.