What you need to know about getting your weight-loss medication

If you just learned about 9amHealth, your new weight management benefit, and are starting or refilling a GLP-1 weight-loss medication, you may notice a few new steps along the way.

This article walks you through the requirements to ensure medications are dispensed promptly and used safely and effectively.

Looking for something specific? Start here: 

• Starting a weight-loss medication for the first time? Learn what to expect.

• Already taking a weight loss medication? See what's next. 
• Want to keep your medication refills on track? Find out how.

Or keep reading for a full overview. 

The easiest way to track your progress is to access Weight Health in your Accolade app, which connects with 9amHealth. There you can see all open tasks and upcoming program activities. 

Your next steps can vary based on how you receive care and where you are in your journey. Read on to learn more. 

Why these steps matter

GLP-1 medications can be a helpful tool for healthy weight loss. Many people achieve the best results when medication is combined with consistent habits such as weight tracking, nutrition support, and regular check-ins with their Care Team. These program activities help your Care Team understand what’s working, monitor your progress, and adjust your care plan if needed.

Starting a weight-loss medication

If 9amHealth prescribes your medication

• Have up-to-date labs on file

• Complete all 12 Healthy Weight Journey modules (typically one per week)

• Complete required coaching calls

• Submit at least one weight each month

To receive a prescription, members must also meet minimum clinical requirements, which include:

• Providing an updated weight

• Submitting lab results when needed

If another provider prescribes your medication

• Complete all 12 Healthy Weight Journey modules (typically one per week)

• Coaching calls are optional, but recommended

• Submit at least one weight per month

• Additional activities are available to support your progress, but are not required

Already taking a weight-loss medication

If 9amHealth prescribes your medication

• Maintain up-to-date labs as requested.
• Complete Healthy Weight Journey modules (at least 2 per month; recommend 1 per week)
• Submit at least one weight per month
• Meet with a health coach periodically

If another provider prescribes your medication

• Complete Healthy Weight Journey modules (at least 2 per month; recommend 1 per week)

• Submit at least one weight per month

• Coaching calls remain optional, but recommended

Refilling a weight-loss medication

• Submit a current weight value
• Submit labs as requested
• Submit a refill questionnaire to receive refills (every 30 days)
• Engage with a provider or health coach when requested
• Continue program modules
• Keep your 9amHealth Consistency Score above 50.  Read below to learn more about how to maintain your score.  

Understanding your Consistency Score

Start Fresh - 20 points

Every month, you start with 20 points just by showing up, because it’s great that you’re here.

Weight Tracking - Up to 40 points

Track and log your weight consistently. Use the connected scale we’ve sent you to automatically update your weigh-ins in the 9amHealth app and with the Care Team. Each weigh-in is worth 10 points, up to 4 every 30 days (max. 40 points).

Program Interactions - Up to 40 points

Engage with your program consistently. Initially, program interactions are tied to completing the Healthy Weight Journey modules. Once complete, a variety of interactions qualify, including completing tasks, getting your labs done, scheduling virtual meetings, reviewing curated articles, scanning your plate with the Meal Insights feature, and chat interactions. Each interaction earns 10 points, up to 4 every 30 days (max 40 points).

What if my score is low?

If your score drops, use the opportunity to reconnect with the Care Team and engage to stay on top of your health goals. Staying engaged helps ensure you get the maximum benefits from the program.

Questions? Contact the 9amHealth Care Team or open the Accolade app for more information.